The Philosophy of IBSCORP ...
IBSCORP is customer-focused and responsive to change, balanced by a clear understanding that value and quality guide our decision-making.
We provide multiple ways to do business in a secure environment, guided by prudent rules and regulations.
We challenge our priorities, policies, rules, procedures, regulations, and laws to ensure that we are providing efficient and effective services to our customers and IBSCORP staff.
We recognize and accept that change never ceases; that it provides us the opportunity to become responsive to customer needs.
We continually evaluate our business processes to support a user-friendly environment that improves customer and employee satisfaction.
We demonstrate accountability to those we serve by taking responsibility for our actions, and we encourage our customers to take responsibility for the management of their companies as we develop creative partnerships.
We encourage management and staff to demonstrate responsiveness and flexibility in servicing customer needs and solving customer problems.
We support open communication at every level of our business processes.
We acknowledge that change drives our organization. Our responsibility is to deliver consistent and timely information to our customers about the rules, policies, regulations, and laws that govern the programs we administer. Knowing this encourages us to seek efficient means of providing quality customer service, value-added benefits, and other related programs and services.
IBSCORP represents a partnership with measurable results that will last forever.
To find out more about IBSCORP, please contact us.
We are excited about your future!